Agree on clear names for contacts, companies, deals, and tasks. Decide required fields, accepted values, and default statuses. Use date stamps and IDs consistently, and keep field descriptions visible for teammates or future contractors. Document transformations between systems to prevent silent mismatches. Good models reduce friction, stop duplicate records, and make migrations straightforward instead of stressful. Predictable structure frees attention for creative, high-value work.
Assume some runs will fail. Add retry steps with backoff, and catch errors gracefully with detailed logs. Send alerts that include context and next actions, not just red sirens. Escalate only when human intervention is required. Keep a runbook for known issues with links to fixes. Calm systems keep you calm, which keeps customers happy. Reliability is not luck; it is engineered through thoughtful defaults and disciplined reviews.